Issues using Jotform, unable to log in

  • dcboswell
    Asked on August 5, 2015 at 4:17 PM

    Every time I go to try and access the my account link, I get a pop up asking for username and password. I was looking for info on a possible affiliate account but I keep getting this stupid login popup. Are you guys having somekind of issues today?

  • David JotForm Support
    Replied on August 5, 2015 at 5:59 PM

    We were having a bit of issues with things loading improperly a bit ago.  It should now be sorted.  If you are still having any trouble logging in or loading any parts of the site, try clearing your browser cache/cookies then logging back in.

    If you are still unable to log in, let us know and we will take another look.