What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Issues using Jotform, unable to log in

    Asked by dcboswell on August 05, 2015 at 04:17 PM

    Every time I go to try and access the my account link, I get a pop up asking for username and password. I was looking for info on a possible affiliate account but I keep getting this stupid login popup. Are you guys having somekind of issues today?

  • Profile Image
    JotForm Support

    Answered by david on August 05, 2015 at 05:59 PM

    We were having a bit of issues with things loading improperly a bit ago.  It should now be sorted.  If you are still having any trouble logging in or loading any parts of the site, try clearing your browser cache/cookies then logging back in.

    If you are still unable to log in, let us know and we will take another look.