What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can,t log in

    Asked by Graphically_Yours on August 05, 2015 at 04:23 PM

    I added a different email address and after logging out and trying to log in it asks for a user name. I don,t recall my user name so tried both email addresses and neither work.

    My emails are: graphiccakkyyours@email.com - primary and ronwebster@email.com

    Thank you for your anticipated reply.

    Ron

    in Emails name different User Name
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 05, 2015 at 06:33 PM

    Your username is: Graphically_Yours

    When attempting to login, enter it and your password. If you have forgotten your password, simply click on the Forgot password? link. The reset instructions will be sent to ronwebster@email.com.

    Let us know if you need more help, we will be glad to assist you.