What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    username change

    Asked by stevekindred on December 15, 2011 at 11:58 AM

    Hello. I created a jotform acct yesterday & have done a lot of work to create my first form (fantastic site, btw). I was unaware that the user name I chose (happens to be my personal name) would be used in the custom URL. Is it possible to change my username to my business name, SweatVacPerformanceWear?

    Thank you in advance for your help.

    Steve

    steve@sweatvac.com

    Page URL:
    https://secure.jotform.com/stevekindred/ragnarrelay

  • Profile Image

    Answered by AtacanC on December 15, 2011 at 12:26 PM

    First off, thanks for your interest in our service. I'm sorry to say but we don't change usernames in JotForm. May i suggest you to create a new account and clone your form to the new one.

    Here's the guide to clone a form from a web page:

    http://www.jotform.com/help/28-How-to-Clone-a-Form-from-a-Web-Page

    If you wish, we can delete this account and you can start using the new one. Just let us know with this account via this thread after you've cloned your form.

  • Profile Image

    Answered by SweatVacPerformanceApparel on December 19, 2011 at 10:55 AM

    Thank you for the timely response. I was able to clone the form & it is working great.