username change

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    Asked on December 15, 2011 at 11:58 AM

    Hello. I created a jotform acct yesterday & have done a lot of work to create my first form (fantastic site, btw). I was unaware that the user name I chose (happens to be my personal name) would be used in the custom URL. Is it possible to change my username to my business name, SweatVacPerformanceWear?

    Thank you in advance for your help.


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    Answered on December 15, 2011 at 12:26 PM

    First off, thanks for your interest in our service. I'm sorry to say but we don't change usernames in JotForm. May i suggest you to create a new account and clone your form to the new one.

    Here's the guide to clone a form from a web page:

    If you wish, we can delete this account and you can start using the new one. Just let us know with this account via this thread after you've cloned your form.

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    Answered on December 19, 2011 at 10:55 AM

    Thank you for the timely response. I was able to clone the form & it is working great.