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    Cannot see my purchase theme

    Asked by jwise73 on August 05, 2015 at 04:53 PM

    I purchased a theme a few days ago but cannot see it under my themes? Can you help?


    Jerry Wise



    Hello Matchmaker Band,

    You sent a payment of $5.00 USD to Joshua Davis.

    It may take a few moments for this transaction to appear in your account.

    Joshua Davis
    Instructions to merchant
    You haven't entered any instructions.
    Description Unit price Qty Amount
    JotForm Theme : One with Nature
    Item# 549372ff700cc4de3b8b4567
    $5.00 USD 1 $5.00 USD
    Subtotal $5.00 USD
    Total $5.00 USD
    Payment $5.00 USD

    Issues with this transaction?
    You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

    Questions? Go to the Help Center at www.paypal.com/help.

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    JotForm Support Manager

    Answered by Jeanette on August 05, 2015 at 06:55 PM

    You should be able to see the purchased theme there ready to use when you click on Themes at the toolbar.