Cannot see my purchase theme

  • jwise73
    Asked on August 5, 2015 at 4:53 PM

    I purchased a theme a few days ago but cannot see it under my themes? Can you help?

    Thanks,

    Jerry Wise

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    Hello Matchmaker Band,

    You sent a payment of $5.00 USD to Joshua Davis.


    It may take a few moments for this transaction to appear in your account.

    Merchant
    Joshua Davis    		 Instructions to merchant
    You haven't entered any instructions.
       
    Description Unit price Qty Amount
    JotForm Theme : One with Nature
    Item# 549372ff700cc4de3b8b4567    		 $5.00 USD 1 $5.00 USD
    Subtotal $5.00 USD
    Total $5.00 USD
    Payment $5.00 USD
       
     




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    Cannot see my purchase theme Image 1 Screenshot 20 Questions? Go to the Help Center at www.paypal.com/help.

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  • Jeanette JotForm Support
    Replied on August 5, 2015 at 6:55 PM

    You should be able to see the purchased theme there ready to use when you click on Themes at the toolbar.

    Cannot see my purchase theme Image 1 Screenshot 20