What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error page: incomplete values from hidden fields

    Asked by YummyGarden on August 05, 2015 at 05:58 PM

    Please explain why whenever someone submits to my form, the hidden fields (the ones that are not applicable to the applicant) are suddenly required in order to submit the form.

    I need this fixed immediately please.

    Thanks.

    Page URL:
    http://www.jotform.us/form/51536643872158

    hidden incomplete values values
  • Profile Image

    Answered by Ben on August 05, 2015 at 06:43 PM

    I apologize for the issue, I have notified our developers of this issue and will raise this thread to them as well so as soon as the issue is resolved we will update you about it through this thread.

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    Answered by Ben on August 05, 2015 at 07:11 PM

    I am glad to tell you that the issue is now resolved.

    Please do feel free to test out your jotform that had this issue and do let us know in case the issue is still present for you.