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Egodwin1Asked on August 5, 2015 at 10:05 PM
I have had two submissions. One today and another a few days ago. But there was nothing that came through and our donations did not process (hence no info). How can I figure out what is going on?
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Chriistian Jotform SupportReplied on August 6, 2015 at 12:17 AM
Hi,
I checked your form's Revision History and I noticed that the form has no required field just a little while ago.
So this might cause the blank/empty submission in your form. Since your form allows submission even if their is no data entered in the form. I can see now that you have modified this.
Can you try to do test submission and see if you are still receiving empty/blank submission?
Do let us know if you need further assistance.
Regards.