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    I have had two submissions, but nothing included in the relay

    Asked by Egodwin1 on August 05, 2015 at 10:05 PM

    I have had two submissions. One today and another a few days ago. But there was nothing that came through and our donations did not process (hence no info). How can I figure out what is going on?

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    JotForm Support

    Answered by Chriistian on August 06, 2015 at 12:17 AM



    I checked your form's Revision History and I noticed that the form has no required field just a little while ago.

    So this might cause the blank/empty submission in your form. Since your form allows submission even if their is no data entered in the form. I can see now that you have modified this. 


    Can you try to do test submission and see if you are still receiving empty/blank submission?


    Do let us know if you need further assistance.