What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your account and did not find any issue with that. I also checked your account's "Activity logs" and it does not show that the account email address was changed recently.
Do you still have access to your account? It seems you are already logged in to your account while sending this support question. You can change your account profile email address and then change your account password again. Please check the screenshot below on how to change your account email address:
Hope this helps.
Do get back to us if you have any questions.
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