What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account breach

    Asked by tariktali on August 05, 2015 at 11:45 PM

    My account has been breached it used to be tarik.tali@gmail.com now it's something else.

    Please let us know how we should proceed.

    Thanks

     

    Tarik Tali

    breach thanks my account href mailto
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 06, 2015 at 01:18 AM

    Hello Tarik,

    I did check your account and did not find any issue with that. I also checked your account's "Activity logs" and it does not show that the account email address was changed recently.

    Do you still have access to your account?  It seems you are already logged in to your account while sending this support question. You can change your account profile email address and then change your account password again. Please check the screenshot below on how to change your account email address:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by tariktali on August 06, 2015 at 01:20 AM
    "Mail Delivery System"
    This message was created automatically by mail delivery software.
    A message that you sent has not yet been delivered to one or more of its
    recipients on the queue on mail.taliware.com
    ...