My Plan did not downgrade

  • wordshopforms
    Asked on August 6, 2015 at 5:51 AM

    I set our plan to down grade last month, which unfortunately did not happen. I have now repeated the process. Please can you have a look at this and refund the last payment.

     

    Many thanks

     

    Giles.

  • Welvin Support Team Lead
    Replied on August 6, 2015 at 8:50 AM

    Hi Giles,

    Your last payment has been refunded. Expect the refund returned to your account within 4-10 business days.

    Thanks