What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I updated my billing information. I want to make sure it's working and that my subscription is not cancelled

    Asked by Openmedicine on August 06, 2015 at 06:50 AM
    billing information Updated cancelled and
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    JotForm Support

    Answered by Chriistian on August 06, 2015 at 09:11 AM

    Hi,

     

    I checked your account and it is on Premium Plan. I also checked your billing charges and you were successfully billed for this month. If you have further questions, please feel free to contact us again.

     

    Regards.