What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Drag and Drop Image widget not working

    Asked by mbwfurniture on August 06, 2015 at 11:33 AM


    In my form I have the drag and drop an image.  When we try we are getting this error:

    The page at http://data-widgets.jotform.io says:

    Invalid extendion! Only supports .jpg,.png,.gif,.bmp



    I am trying to upload a .jpg


    Can you please tell me what the problem could be.



    Trish Dugan

    MBW Furniture

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on August 06, 2015 at 12:04 PM

    Please remove the "." (dot/period) before the file extension. For example: jpg, png, gif, bmp.

    Hope that helps. Thank you.