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schenikaAsked on August 6, 2015 at 12:26 PM
I have 17 templetes and can only save the first 10 as a .PDF file. Can you help me save the other 7 as a .PDF file?
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David JotForm Support ManagerReplied on August 6, 2015 at 12:47 PM
Do you mean that you are having issues creating PDF forms? https://www.jotform.com/help/212-How-to-Create-a-PDF-Form
What are the forms in question?
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schenikaReplied on August 6, 2015 at 4:55 PM
Yes, I am having a problem creating .PDF forms and I noticed that for the FIRST ten templates, I have NO problem saving as a .PDF but the last SEVEN will NOT allow me to save as a .PDF.
I know how to save them, just having a problem.
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David JotForm Support ManagerReplied on August 6, 2015 at 6:01 PM
Could you let us know what forms are the ones with the PDF issue? Provide the direct links or the form titles, so we can test them.
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schenikaReplied on August 6, 2015 at 6:17 PM
The template names are below:
Title III - Creating a Sustainable Living & Learning Environment - Construction/Maintenance/Renovations - Kelle Menogan
Title III - Campus Connectivity - Technology, Equipment & Services - Denese Carroll
SAFRA - Campus Repairs & Upgrades - Kelle Menogan
SAFRA - Campus Connectivity - Security & Technology Improvements - Denese Carroll
SAFRA - Academic Program (AP) / Financial Adminisration Enhancement (FA) - Perkins Loan Portfolio Program - Dr. Cynthia Melvin
SAFRA - Academic Program (AP) / Financial Adminisration Enhancement (FA) - Strengthening Academic Programs - Karlos Sanders
SAFRA - Academic Program (AP) / Financial Adminisration Enhancement (FA) - Continuing & Distance Education - Gwendolyn Dooley
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CharlieReplied on August 7, 2015 at 2:59 AM
Hi,
Could you try it again, it seems like a temporary glitch, I cloned one of your forms " I believe this is because of the characters you have in your form name "Title III - Creating a Sustainable Living & Learning Environment - Construction/Maintenance/Renovations - Kelle Menogan", I converted it to a fillable PDF form without any errors.
This is most likely caused by the characters "&" and "/". in your form title. But please do try it again, make sure that you clear your form's cache before doing it.
We'll wait for your response.