What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Help I am not getting any notification from my jot form

    Asked by allinthebalance on August 06, 2015 at 01:36 PM

    I know I must be doing something wrong. Here are my forms:

    http://www.jotform.com//?formID=52168004850147  ( this one might not be set up to email me as they just sign up for my blog, is there a way to know if they actually go to my blog)


    http://www.jotform.com//?formID=40932562624454  ( I tested this one and did not get a response)

    Thanks for your help 

    email alerts email delivery
  • Profile Image
    JotForm Support

    Answered by Mike on August 06, 2015 at 02:48 PM

    Thank you for contacting us.

    When you use a 'Test Email' button the email alert is sent to the email address associated with your account, but when you submit the form, the email is sent to the specified Email Notification recipient(s). Please see the next guide.

    Finding out E-mail Address used for submission notifications

    Link clicks to not trigger emails, so you might consider redirecting the form users upon submission to your blog. Here is a quick animation.

    Please let us know if you need any further assistance.