What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need to allow access for other users to the forms I've created.

    Asked by Dawnly88 on August 06, 2015 at 03:52 PM

    I created several forms using the free version of JotForm and then eventually upgraded to a paid version of the product. At that time, I granted access for 3 additional users in my department at work. However, we are unable to determine how the additional users can have access to my forms.

    I also need help changing the email notification address from me to one of the other users in my department. The URL for one of the forms I created is provided below.

    Thank you.

    Page URL:
    https://secure.jotform.us/form/42294831339156

    allow My Forms JotForm email notification product
  • Profile Image
    JotForm Support

    Answered by david on August 06, 2015 at 04:51 PM

    Hi,

    To give them access to forms and submissions, share the forms with them as a sub-user:

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    You can do so from your account settings.

    In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

     

    The process of changing a single recipient email address on your form notifications is just the same on that user guide.

    If you have any further questions, let us know and we will be happy to help.