What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I join your site, can I get full access to the individuals who placed an order with my site?

    Asked by temp44 on December 15, 2011 at 11:02 PM

    I created a page using your form and I am in need of the information that they sent me. It is under my user name temp44:

    <script type="text/javascript" src="http://form.jotform.com/jsform/13202249652"></script>



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    Answered by fxr on December 16, 2011 at 04:26 AM

    You are still be able to log in and view the submissions of the forms that your users have already submitted. If any SSL submissions appear to be missing from your submissions, please log into your JotForm account at https://secure.jotform.com and check for them there.

    You are over your limit for secure forms for the month, hence your form being disabled. This will be lifted at the turn of the month or if you upgrade to Premium.