I can not get my contact form, embedded on my website, to send info to my email address.

  • vidabonita
    Asked on August 6, 2015 at 4:42 PM

    i have pasted the embed code to my website but i am not receiving emails from the form. 

  • David JotForm Support Manager
    Replied on August 6, 2015 at 6:17 PM

    Seems there is no embedded jotform in your site, but I upon looking your last form edit, I may be referring to this form: http://www.jotform.us/form/52175829732159

    I see the sender name is missing in your notification: 

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the"Name" field -or similar)

    I can not get my contact form, embedded on my website, to send info to my email address Screenshot 30

    On regards of embedding the form, I would recommend you to embed it with the Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Paste the code in a text editor first, you will notice two part of codes, just copy and embed the iframe part:

    I can not get my contact form, embedded on my website, to send info to my email address Screenshot 41

    Let us know what happens, we will be glad to assist you.