Can I edit the email format I receive when a form is submitted?

  • jhpeterson
    Asked on August 6, 2015 at 5:08 PM

    i am trying to connect to a postal printing package to generate a postage sticker; however, it grabs the data from the email that is received - including the sub-header text.  this will not compute by the program.

    can i get rid of the headers when the email is sent, but leave them for the display to the customer?

    thank you.

  • Kiran Support Team Lead
    Replied on August 6, 2015 at 8:42 PM

    I understand that you want to edit the content of the email notification being received after your form is submitted. It is possible to edit the email content from the email setup wizard.

    Email setup wizard can be accessed by clicking on Emails icon and selecting the notification.

    Can I edit the email format I receive when a form is submitted? Image 1 Screenshot 20

    Once you complete the editing of the content, finish the wizard and save your JotForm. Hope this information helps. If you are referring to something different, please let us know. We will be happy to help.

    Thank you!!

  • jhpeterson
    Replied on August 8, 2015 at 12:06 PM

    i actually wanted to create an email with just the city and state fields of the address included only.  not the entire address.  is there some html or css code to access the individual fields inside the address block.  i see:

    #input_42_addr_line1, #input_42_addr_line2, #input_42_city, #input_42_state, #input_42_postal, #input_42_country

    can i do anything with these separately?

    thank you.

  • Welvin Support Team Lead
    Replied on August 8, 2015 at 5:04 PM

    Yes, you can. Here's the guide on how to strip the address field headers: http://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts.

    Thanks