What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I edit the email format I receive when a form is submitted?

    Asked by jhpeterson on August 06, 2015 at 05:08 PM

    i am trying to connect to a postal printing package to generate a postage sticker; however, it grabs the data from the email that is received - including the sub-header text.  this will not compute by the program.

    can i get rid of the headers when the email is sent, but leave them for the display to the customer?

    thank you.

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    JotForm Support

    Answered by Kiran on August 06, 2015 at 08:42 PM

    I understand that you want to edit the content of the email notification being received after your form is submitted. It is possible to edit the email content from the email setup wizard.

    Email setup wizard can be accessed by clicking on Emails icon and selecting the notification.

    Once you complete the editing of the content, finish the wizard and save your JotForm. Hope this information helps. If you are referring to something different, please let us know. We will be happy to help.

    Thank you!!

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    Answered by jhpeterson on August 08, 2015 at 12:06 PM

    i actually wanted to create an email with just the city and state fields of the address included only.  not the entire address.  is there some html or css code to access the individual fields inside the address block.  i see:

    #input_42_addr_line1, #input_42_addr_line2, #input_42_city, #input_42_state, #input_42_postal, #input_42_country

    can i do anything with these separately?

    thank you.

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    JotForm Support

    Answered by Welvin on August 08, 2015 at 05:04 PM

    Yes, you can. Here's the guide on how to strip the address field headers: http://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts.