What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My assistant is using my jotforms her computer, yet my password will not work for her? Why not?

    Asked by Sandy  on August 06, 2015 at 05:16 PM
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    JotForm Support

    Answered by Kiran on August 06, 2015 at 09:06 PM

    I understand that your assistance is using your JotForm account to work with the forms and unable to login. The password remains the same for the account irrespective of the computer you are trying to login. If you have forgotten your password, you may request for a password reset from the login screen.

    Also, we recommend to create a sub-user to share your JotForms for editing or viewing submissions. Please refer to the following guide for more information on sharing forms.


    Hope this information helps.