the fields of my forms are gone

  • Aureliano
    Asked on August 6, 2015 at 5:25 PM
    the fields of my all forms are gone . What happened was not moved at all.
  • Chriistian Jotform Support
    Replied on August 6, 2015 at 10:07 PM

    Hi,

     

    I checked your form and I noticed that when you access the form on Form Builder the fields are still there.

    the fields of my forms are gone Image 1 Screenshot 40

    However, when you Preview the form, the fields are not displayed.

    the fields of my forms are gone Image 2 Screenshot 51

     

    As per further investigation, the reason why the fields are not displaying is because of those conditions setup. You can try to remove those conditions and see if it will work. Here is a step by step guide on how to remove those conditions.

    the fields of my forms are gone Image 3 Screenshot 62

     

    Do let us know if you need further assistance.

     

    Regards.