What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot Remove Facebook Integration

    Asked by gionaguidi on December 16, 2011 at 02:52 AM

    I removed it more and more times but it is still there. I also canceled the Developer App but Jotform still gets the ID of the App

     

    Page URL:
    http://www.gionaguidi.com/demo-promo-upload

  • Profile Image
    JotForm Support

    Answered by idarktech on December 16, 2011 at 03:21 AM

    Hi,

    I have removed it for your convenience. Please check and report here if the FB button still persist.

    http://www.jotform.com/12883823883

    Thank you for using JotForm!

     

    Edit: Please try to re-embed your form on your website using an iFrame Code for it to work. Thank you.

  • Profile Image

    Answered by gionaguidi on December 16, 2011 at 06:50 AM

    Unfortunately the Facebook integration is still there. You remove it and it goes, but if you refresh the page the windows shows the ID code again. I updated and reinstalled the code for my wordpress page but the facebook logo is still there in plasce of the simple "send" button

  • Profile Image

    Answered by pinoytech on December 16, 2011 at 06:55 AM

    Have you tried to erase/delate your cache and cookies? 

     

    ~pinoytech

  • Profile Image

    Answered by gionaguidi on December 16, 2011 at 07:22 AM

    yes sir. i also tried opening another browser (Safari) and modify the settings there but the result was the same

  • Profile Image
    JotForm Support

    Answered by idarktech on December 16, 2011 at 07:37 AM

    Hi,

    I have updated your form so it should work now. Please re-embed this new form on your website for it to work.

    If the problem still persist, please contact us immediately so we could asisst you further.

    Our apologies for the inconveniences.

  • Profile Image

    Answered by gionaguidi on December 16, 2011 at 11:54 AM

    everything works fine, thank you

  • Profile Image
    JotForm Support

    Answered by idarktech on December 16, 2011 at 06:01 PM

    Glad to hear it gionaguidi. If you have any other questions or concerns, please do let us know. Thank you for using JotForm!