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    Google spreadsheet issue

    Asked by sternsystemsolutions on August 06, 2015 at 08:08 PM


    I am facing this problem every now and then. I have my form integrated with google spreadsheet and it is taking about 15-20 minutes of delay for the submission to show up in google spreadsheet, there are times when few submissions doesnt even show up in google spreadsheet, and I have to manually put them in google spreadsheet because my client wants to see the submissions live in google spreadsheet. And I cant keep keep putting every single submission all the time.

    Please do not suggest me to remove the integration and re-integrate after clearing the caches which is of no solution at all as I have done this hundreds of times. Even after knowing that this will not help, I have even deleted the form and recreated it after clearing caches. But I am facing the same issue.

    Having the submissions sent to google spreadsheet is really important to my business and I cant afford to lose my clients due this off and on problems. Please let me know if you can fix this or I switch to someone else.

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    Answered by Sammy on August 07, 2015 at 03:35 AM

    Sorry for the inconvenience caused by this behavior, I have cleared you forms cache, kindly try submitting and revert with the outcome, there was a bit of slowdown in the spreadsheet integration on 6th Aug