What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Asked by thegriot on August 06, 2015 at 10:06 PM
    resend OR how private key
  • Profile Image
    JotForm Support

    Answered by Charlie on August 07, 2015 at 04:04 AM

    Hi,

    Have you checked this guide: https://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert. Most of the questions are answered there at the bottom. 

    Your key cannot be recreated, I believe. The wizard key generator will only show once and will give you the only key for your account, this is to avoid creating multiple keys. So we thoroughly advise that you store your key to a safe location. 

    I hope that helps.