What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forgot username, password and username

    Asked by Daniel Guimarães Costa  on August 06, 2015 at 10:57 PM

    Hello,

    I've created a contact form a couple years ago for my blog (link below)
    I've realized today when editing a few of my pages that I totally forgot the username I created in jotform, along with my password and e-mail.
    Is there any way to recover my account?

    Thank you very much, 

    Page URL:
    http://www.engenheirodelego.com.br/p/contato.html

    and forgot contact form JotForm hello my account
  • Profile Image

    Answered by Sammy on August 07, 2015 at 04:17 AM

    It seems the form you created is currently under a guest account, even the email you used to post this thread is not associated with registered account, kindly sign up for an account then we can transfer the form to that account.

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    Answered by danielcosta on August 07, 2015 at 12:43 PM

    Hi Sammy,

    I created the account.

    username: Danielcosta
    e-mail: friendschampionship@gmail.com

    Thank you very much for the fast support.

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    JotForm Support

    Answered by Mike_G on August 07, 2015 at 01:42 PM

    I have moved the form on your blog to your registered account. You can log-in to your registered account to check the form that was transferred.

    Thank you.

  • Profile Image

    Answered by danielcosta on August 07, 2015 at 02:21 PM

    Thank you guys!

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    JotForm Support

    Answered by Mike_G on August 07, 2015 at 02:28 PM

    You're most welcome. Should you have any other questions regarding JotForm, please feel free to let us know by opening a new thread and we will be glad to help you anytime. Thank you.