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danghai8Asked on August 7, 2015 at 3:05 AM
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BJoannaReplied on August 7, 2015 at 3:20 AM
I have checked your account and it is auto suspended.
Seems that our system detected phishing activity coming from your account. Phishing Detector allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc.
However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended.
The reason for this is that English labels are typed in another language (by that I mean non-English).
In order to not get blocked by our anti-phishing filter is to create add a language that you will use on your jotform and provide translations for it and set it as default. This way your jotform will not get disabled by our system unless it is built against our terms of use.
I reactivated your account but please follow steps from this guide to avoid further suspensions.
You can see here how to do that: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual
You can also get more details on why your should do it here: http://www.jotform.com/answers/447134
Hope this will help. Let us know if you need further assistance.
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aayush22sepReplied on April 5, 2016 at 8:07 AM
https://form.jotform.me/60953814329461
my form is disabled
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CarinaReplied on April 5, 2016 at 9:47 AM
I checked and the form and account are active:
Let us know if the problem persists.
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empirelenaReplied on December 23, 2016 at 12:39 PM
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JanReplied on December 23, 2016 at 1:37 PM
@empirelena
I created a separate thread for you so that we can assist you properly. Here's the link: https://www.jotform.com/answers/1018661.
Thank you.