- JotForm SupportBJoannaAnswered on August 07, 2015 at 03:20 AM
I have checked your account and it is auto suspended.
Seems that our system detected phishing activity coming from your account. Phishing Detector allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc.
However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended.
The reason for this is that English labels are typed in another language (by that I mean non-English).
I reactivated your account but please follow steps from this guide to avoid further suspensions.
You can see here how to do that: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual
You can also get more details on why your should do it here: http://www.jotform.com/answers/447134
Hope this will help. Let us know if you need further assistance.
- aayush22sepAnswered on April 05, 2016 at 08:07 AM
my form is disabled
- CarinaAnswered on April 05, 2016 at 09:47 AM
I checked and the form and account are active:
Let us know if the problem persists.
- JotForm SupportJanAnswered on December 23, 2016 at 01:37 PM
I created a separate thread for you so that we can assist you properly. Here's the link: https://www.jotform.com/answers/1018661.