What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downgrade from Premium to Basic service

    Asked by capadmin on December 16, 2011 at 11:56 AM

    I would like to downgrade my account from Premium to Basic service effective immediately, please let me know how I can do that.

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    Answered by fxr on December 16, 2011 at 12:20 PM

    I have canceled your account. You will downgrade to Free from Premium status on the 14-jan-2012.

    Thanks.