What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Service tickets

    Asked by JohnTut on August 07, 2015 at 11:09 AM


    I am John Tutunjian from APGSS our company started an account under Chris Sills who has since left the company.  The person who replaced Chris Sills one Justin Hortelo has also moved on...we are tying to retrieve all the trouble tickets and the folders are empty furthermore when we enter a test nothing is coming across can you please contact me as soon as possible so we can rectify thanks john



    John P Tutunjian

    Vice President of Sales

    116 North Broadway 2nd Floor

    South Amboy, NJ 08879

    Corp. Office 732-553-1537

    Direct (908) 333-6186

    Cell 908-361-1258



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    JotForm Support

    Answered by david on August 07, 2015 at 12:29 PM


    If you could let us know the form the form you are having trouble with, we can check to see which account they are associated with and what may be causing it to not send notifications.  The account you are posting from currently seems to be a new account with a single incomplete form.

    Let us know what you can and we will see what we can find.