What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Drag & Drop not working in Form Builder on Chrome on Windows 10

    Asked by sportsafety on August 07, 2015 at 12:41 PM
    I'm now experiencing this same issue in Chrome. Clicking and dragging only highlights content on the page. Cleared cache, but it did not help. Perhaps coincidence, but it was working fine prior to Windows 10 upgrade.
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    Answered by Ben on August 07, 2015 at 12:46 PM

    As mentioned, some of my colleagues are using Windows 10 and latest versions of FireFox, Chrome and Edge and do not seem to experience the same issue.

    Can you please tell us if you are using any plugins in your Chrome that might be blocking some of our resources causing the same?

    Also, can you please check if Edge or FireFox are working for you?

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    Answered by rturnr on July 20, 2016 at 08:59 PM

    I'm having this issue in Chrome 51.0.2704.103 on Windows 10. Can't select fields and then can't drag and drop them.

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    JotForm Support

    Answered by Kevin_G on July 20, 2016 at 10:52 PM

    @rturnr,

    I can see you have posted the same issue on another thread here: https://www.jotform.com/answers/387893 

    I can also see your report has been separated and it has been moved here: https://www.jotform.com/answers/887373 

    We will assist you with that as soon as possible.