What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form works when previewed but has disappeared online.

    Asked by kileywerezak on August 07, 2015 at 01:26 PM

    I copied the script into my html5 file. The form appears when I preview the file offline, but when I uploaded my files to the server, there is no form.

    I've tried:

    -building a new form and using the new code

    - moving the code to a different div

    - deleting the css file and the form still doesn't show up in the plain html


    Please help! Why isn't the form working on my server?

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    JotForm Support

    Answered by Mike on August 07, 2015 at 02:42 PM

    Thank you for contacting us.

    Please provide us with a link to the web page with embedded form. Then, we will be able to investigate this issue.