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    file upload issues

    Asked by artisanseo on September 16, 2010 at 11:46 AM

    hi,

    i had a friend test my form

    one of the things he did was try (on purpose) to upload a file bigger than image-size limit
    he reported -
    "...i put in a picture for upload that did not fit the criteria
    got the message that it was not right, but i could not remove  the info i put in -
    tried clicking the mouse to delete and the delete button on the keyboard 
    - couldn't get it out -

    it wouldn't let me proceed beyond there
    (using firefox)..."

    is this a bug, or user error?

    thanks,
    ken

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 16, 2010 at 02:14 PM

    I am not sure why it is happening but refreshing the form page should solve this problem.

  • Profile Image

    Answered by artisanseo on September 16, 2010 at 02:24 PM

    but then you go back to page one of form - and its a looooooooooong from ;-)

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    JotForm Founder

    Answered by aytekin on September 16, 2010 at 02:29 PM

    You should probably just allow very large files then.