I need to change my payment type

  • gibsonhanks
    Asked on August 7, 2015 at 1:38 PM

    I need to change my card on my payments. How do i do that?

  • BJoanna
    Replied on August 7, 2015 at 2:35 PM

    For PayPal based subscription you would need to change the credit card information in your PayPal account. 

    I need to change my payment type Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance. 

  • gibsonhanks
    Replied on August 7, 2015 at 8:39 PM
    but i need to use a totally different paypal account? Or I can just use a
    ccard?
    ...
  • BJoanna
    Replied on August 8, 2015 at 3:18 AM

    Sorry but I am not sure if I understood your question. From what I checked on the account, you are currently using Paypal. You can check this in your billing page http://www.jotform.com/myaccount/billing when login to your account.

    Like I already mentioned when you are using Paypal you need to change Credit Card on your Paypal account. That will apply to JotForm and you will be using different credit card on your payments. 

    In case that you do not want to do that, please clarify in more details what you are trying to achieve.

    Thank you.