What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to change my payment type

    Asked by gibsonhanks on August 07, 2015 at 01:38 PM

    I need to change my card on my payments. How do i do that?

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    JotForm Support

    Answered by BJoanna on August 07, 2015 at 02:35 PM

    For PayPal based subscription you would need to change the credit card information in your PayPal account. 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by gibsonhanks on August 07, 2015 at 08:39 PM
    but i need to use a totally different paypal account? Or I can just use a
    ccard?
    ...
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    JotForm Support

    Answered by BJoanna on August 08, 2015 at 03:18 AM

    Sorry but I am not sure if I understood your question. From what I checked on the account, you are currently using Paypal. You can check this in your billing page http://www.jotform.com/myaccount/billing when login to your account.

    Like I already mentioned when you are using Paypal you need to change Credit Card on your Paypal account. That will apply to JotForm and you will be using different credit card on your payments. 

    In case that you do not want to do that, please clarify in more details what you are trying to achieve.

    Thank you.