What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are disabled

    Asked by jdknott79 on August 07, 2015 at 03:05 PM


    I am trying to find out why all of my forms have been disabled on my websites. Thanks.

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    JotForm Support

    Answered by BJoanna on August 07, 2015 at 04:13 PM

    I have checked your account and your account is autosuspended by the phishing filter because of the suspected phishing form you have: http://www.jotform.us/form/52096575748166 

    Inside of this form you are asking for user login credentials and that is in violation of JotForm Terms of Use.

    Phishing You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have activated you account, but you need to either delete this form or update it by removing the user login credentials or our phishing tool will autosuspend your account again.


    Hope this will help. Let us know if you need further assistance.

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    Answered by jdknott79 on August 07, 2015 at 05:06 PM

    I have deleted it. Thank you!