What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Dynamic Tax Rates?

    Asked by RMFP on August 07, 2015 at 06:34 PM


    I am also trying to figure out to calculate a Dynamic Tax Rates based on the Address that he or she provides.   I know how to do some if statements or conditional formatting, but Tax Rates are important for us since we have been hit big time in the past about it. 




  • Profile Image

    Answered by Boris on August 07, 2015 at 11:25 PM

    Yes, this is possible directly in our Payment Tools. But before you would be able to set them up, you need to have an Address field on your form.

    When you have an address field, you can simply open up your Payment Tool's wizard by clicking on its wand-shaped icon, and clicking Next, Next, Next until you reach the Taxes button.

    In the small popup that will appear, you can enter a base tax rate, as well as any product exemptions. Under exemptions, you can set up exemptions based on the State or Country selected in the Address field.

    I hope this helps. I am not sure if it would be possible to set this up along the distance-based delivery fee calculating, from your other thread.

    Please let us know if you need further assistance.

  • Profile Image

    Answered by RMFP on August 07, 2015 at 11:29 PM
    This is not what i was looking for. Every city has different tax rates and different states as well. I am want something that would update automatically? Plus i am not using the product feature so i cant use that feature. My paypal is done with custom fields so that won't work.
    Happy Connecting. Sent from my Sprint Samsung Galaxy S® 5 Sport
  • Profile Image

    Answered by Boris on August 08, 2015 at 01:06 AM

    If I understand you correctly, you would like to have all your city and country taxes dynamically pulled by JotForm from some external database, without you having to worry about entering or updating these taxes.

    I have looked at our available widgets and apps, and we do not seem to have any widgets available at this time that would automatically update country and city taxes. We only support manual entrance and editing of any specific country/city taxes directly in the Payment Tool, as described in our guide on How to Add Tax to Your Payment Form.

    I hope this helps.