What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to create an account

    Asked by veronica  on August 07, 2015 at 09:39 PM

    I am trying to sign up for your service with the sign up button but when i press the create account button nothing happens.


    steps - press sign up button in upper right corner of website

    fill in all fields - none have errors

    press the create account button - nothing happens. Model stays open.  

  • Profile Image

    Answered by noseworkfun on August 07, 2015 at 09:44 PM

    I was trying to do this in Chrome. 

    I went to saffari and it lets me create the account, but now the form i made before the account sign in is not associated to my account. 


  • Profile Image

    Answered by Ben on August 08, 2015 at 03:58 AM

    The reason why it is not in your account is because you are using a session cookie when you are creating forms as a guest.

    However, I did find a guest account that I believe belongs to you (and since it is a guest account) I have simply moved the form to your new account.

    The form name is: "Volunteer Form": http://www.jotform.us/form/52182250673149

    Do let us know if you have any other questions or issues and we would be happy to assist :)

    Oh and I would suggest to always use our signup page instead: http://www.jotform.com/signup/