Unable to create an account

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    veronica 
    Asked on August 07, 2015 at 09:39 PM

    I am trying to sign up for your service with the sign up button but when i press the create account button nothing happens.

     

    steps - press sign up button in upper right corner of website

    fill in all fields - none have errors

    press the create account button - nothing happens. Model stays open.  

  • Profile Image
    noseworkfun
    Answered on August 07, 2015 at 09:44 PM

    I was trying to do this in Chrome. 

    I went to saffari and it lets me create the account, but now the form i made before the account sign in is not associated to my account. 

     

  • Profile Image
    Ben
    Answered on August 08, 2015 at 03:58 AM

    The reason why it is not in your account is because you are using a session cookie when you are creating forms as a guest.

    However, I did find a guest account that I believe belongs to you (and since it is a guest account) I have simply moved the form to your new account.

    The form name is: "Volunteer Form": http://www.jotform.us/form/52182250673149

    Do let us know if you have any other questions or issues and we would be happy to assist :)

    Oh and I would suggest to always use our signup page instead: http://www.jotform.com/signup/