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    After importing (adding the source code) to Xara WDPremium11 no attachments arrive

    Asked by Todd on August 08, 2015 at 08:27 AM

    Hello.

     

    I took the source code provided by Jot and added it to the correct location in Xara Web Designer's placeholder.

    The form looks good in preview mode and all of the entry fields populate fine. The problem is when I included an attachment, it never arrives in my email inbox. What gives?

    I haven't exported the web page out yet to my server, but if and when I do is there perhaps another folder of files that I need to include with the webpage? (ex. css or .js files?) Is this the issue with the attachments not sending?

    Also, how do I get the submit button's notification message to go to a new page on my Xara Site rather than the default "Thank You" notification section that I had setup with Jot? Something I need to edit in a js file or something?

     

    Thanks.

    source xara importing after
  • Profile Image
    JotForm Support

    Answered by Welvin on August 08, 2015 at 02:49 PM

    There's no need to include additional codes. You just need to update your form notifier and make sure to include the upload field name in the area. If you can give us the form URL, I would be happy to fix it for you.

    Or, you can simply delete the current notifier: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder and re-create it after: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

     

    Your second question has been moved and will be answered here: http://www.jotform.com/answers/632601.

    Thanks

  • Profile Image

    Answered by TDolce on August 08, 2015 at 05:32 PM

    Welvin,

     

    Here's my url
    https://www.jotform.com//?formID=52187648765167

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Welvin on August 08, 2015 at 06:35 PM

    You have already updated the field name and I think you are all set now. Let us know if you need further assistance.

    Thanks