What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to receive Email Notifications when form is submitted

    Asked by chrismunt on August 08, 2015 at 04:16 PM

    I am not receiving e mails to my e mail address


    Many thanks

    Page URL:

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    JotForm Support

    Answered by Mike_G on August 09, 2015 at 06:18 AM

    To what email address should your notification go every time your form is submitted?

    I would also recommend you check the existing notification on your account to see if it was set up properly. 


    Once done, click finish and save your form. 

    Here are some of the guides that might also help you setting up: 



    I hope this helps. Let us know if you need any further assistance and we will be glad to help you anytime. Thank you.