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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Porque Tive Minha Conta Suspensa

    Asked by Caio Vinicius  on August 08, 2015 at 05:54 PM

    Quando Eu Logo Na Minha Conta Aparece Que Eu Violei os Termos perdi meus formularios

     

    ENGLISH==============================================================

    When I Logo In My Account Appears That I Violated the Terms lost my forms

     

    Please help me
    When I Logo In My Account Appears That I Violated the Terms lost my forms  

     

    My Forms my account in formularios
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 09, 2015 at 07:19 AM

    Hello,

    With which account you are having this issue with? I did check your account "TheGameBRPlay" and did not find any issue with that. Your account is already active. It seems you have two more guest account which has one form each:

    guest_52196980745063 : http://www.jotformz.com/form/52196779283672 

    guest_51418518055050 : http://www.jotformz.com/form/51417550380652 

    I would suggest you to please try to sign in to your account again and get back to us if you have any trouble.

    Do get back to us if you have any other account. You may also like to share the form URL or webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!