What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple pages - form notification email too long

    Asked by brigikovacs on August 08, 2015 at 06:57 PM

    When you have a form with 10 pages, but let's say someone submits the form on the first page, it still sends me the data for all 10 pages. Is there any way that when someone submits the form on the first page, it would only send me that data? Here is an example of the form:  http://www.jotform.com/?formID=51805304745958

    thanks!

    Page URL:
    http://www.jotform.com/?formID=51805304745958

    email Long too long JotForm email notification hide empty fields
  • Profile Image
    JotForm Support

    Answered by Boris on August 09, 2015 at 07:38 AM

    A form's submit action always submits the entire form, since this is what the HTML form standards require. So this is about what the submit button will do - it always submits the entire form. We also can't have two submit buttons that would perform different submit actions on a form, since all submit buttons can only do the same thing - submit the form.

    We can achieve your goal regarding what will be included in your Email Notifications by checking the option to hide all empty fields from your email notification. This means that only the fields that were entered / filled out will be included in your email.

    You can turn this on by going to Setup & Embed > Preferences > Advanced Preferences, and turning Hide Empty Fields on Emails to Enabled.

    I hope this helps. Please let us know if you need further assistance in setting it up, and we will be happy to assist you.