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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form doesn't display correctly on Safari

    Asked by jurullc on August 09, 2015 at 01:37 PM

    The form on the page link listed below doesn't display on my iphone in the safari browser. Particularly, the words next to the icons doesn't appear.  See the attached document for the screenshot.


    How do I resolve this issue?

    Page URL:

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    JotForm Support

    Answered by jonathan on August 09, 2015 at 06:50 PM

    Can you please try also re-embedding the form to your website using instead its iframe embed code .

    user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Perhaps its a script conflict that is preventing the media scripts from working correctly on the website. Using the iframe embed code should eliminate this script conflict.

    Please let us know if this did not make any difference.