What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Page graphics are not loading properly

    Asked by SHBAOU_RandA on August 09, 2015 at 10:30 PM

    Periodically, my pages do not load properly. See below URL

    Page URL:

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    JotForm Support

    Answered by Charlie on August 10, 2015 at 02:16 AM


    I'm currently checking the link you shared but it is a submissions page that is private, so I went ahead and checked your form and the submissions. 

    May I know what you meant by page graphics? Are you referring to the other fields and the headers? You can disable the "Auto hide empty fields" to show the fields with no values. You can also enable the "Show headers and other texts". You can find this setting in your submissions page.


    Let us know if this is what you meant. We'll wait for your response.