password chage was successfully done but the login password doesn't recognize the new password.

  • Profile Image
    DIP2seminar
    Asked on August 09, 2015 at 10:32 PM
  • Profile Image
    Sammy
    Answered on August 10, 2015 at 02:11 AM

    I have cleared you account's form cache, kindly clear you browser cache then try changing the password again.

     

  • Profile Image
    DIP2seminar
    Answered on August 10, 2015 at 04:46 AM

    Do you mean IE cache? I did that and still can't change password.

    It appeared different message after trying to change the password.

  • Profile Image
    Sammy
    Answered on August 10, 2015 at 06:56 AM

    Yes the IE cache, what message are you receiving when trying to change the password?

    Kindly try the procedure using chrome or firefox, you can also use the forgot password feature as an alternative, kindly let us know of the outcome