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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form not clearing when sent

    Asked by cloudyireland on August 10, 2015 at 04:45 AM

    Hi Guys, I'am getting multiple inquiries for the same potential customer from the 2 forms on my home page. Apart from annoying the customer as he thinks I'm not getting the form, its causing a bit of confusion my end. Can you take a  look and see what I've done wrong. Link to both forms below. 

    Page URL:

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    Answered by Sammy on August 10, 2015 at 08:33 AM

    It appears you have enabled auto-fill settings for your form, this feature saves for m data on the users browser and auto-fills it next time the user opens the same form.

    This is the reason the form is not clearing, if you do not require this feature you can turn it off then advise the user to clear their browser history to clean up any saved data.