What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not found

    Asked by billmcdowall on August 10, 2015 at 04:51 AM

    I have been creating a new form, however when I go into preview, I get the following message. I have checked the form properties and they are showing as "enabled", I have tried disabling and re enabling and I still get the same message.


    Form Not Found

    This form is disabled





  • Profile Image

    Answered by Bill McDowall  on August 10, 2015 at 05:36 AM

    I have just found out that apparently my account has been suspended due to it being suspected of phishing, I can assure you that my account which I have only just got working again it not being used for phishing. I would appreciate having this sorted out as soon as possible, so that I can start creating forms


  • Profile Image
    JotForm Support

    Answered by beril on August 10, 2015 at 08:33 AM


    I have checked your forms and I have not found Phishing which is against our Terms of Use so I have reactivated your account. 

    Let us know if you need further assistance with the feature.

    Best Regards


    Thank you