What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by opencrmdemo on August 10, 2015 at 10:25 AM



    We are already on a paid subscription, I presume we get this as a locked in price?



    in a
  • Profile Image
    JotForm Support

    Answered by david on August 10, 2015 at 12:36 PM


    I checked your account and it does not look like you have an active subscription.  I could not find any previous subscriptions associated with your account either.  If you have an active subscription prior to the price increase, you will indeed lock in the lower rate.  However, it appears as though you do not currently have a subscription.