Unable to dowlonad the attached file(s) by clicking on the link provided in the email

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    mplank
    Asked on August 10, 2015 at 12:25 PM

    Parse error: syntax error, unexpected '%' in /www/v3/builds/6b54a2988cd90ec2987a1b1498fd07b848829721/opt/BandwidthPolice.php on line 36

     

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    Welvin
    Answered on August 10, 2015 at 01:57 PM

    Our apologies. Our developers are already aware of the problem and currently looking into the issue. I have forwarded this thread to them so if there are updates, you will be notified as well.

    For now, downloading the files in form submissions panel should work. 

    http://www.jotform.com/help/269-How-to-view-Submissions 

    Thanks

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    david
    Answered on August 10, 2015 at 02:10 PM

    This should now be fixed.  Let us know if you have any further trouble downloading your attachments from the links in your notifications and we will be happy to have another look.