We are not able to open the files that were uploaded to our forms

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    Stacey Balenger 
    Asked on August 10, 2015 at 12:34 PM

    Hello,

     

    We are not able to open any of the attachments coming in on Jot Forms. 

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    Ben
    Answered on August 10, 2015 at 01:47 PM

    Please do try to download them again as the issue should be resolved at this time.

    If you however experience any issues downloading them do let us know so that we can raise it to our developers.

    You should be able to get them however from within your Submissions Panel without any issues.