What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are not able to open the files that were uploaded to our forms

    Asked by Stacey Balenger  on August 10, 2015 at 12:34 PM

    Hello,

     

    We are not able to open any of the attachments coming in on Jot Forms. 

    Page URL:
    https://mail.google.com/mail/b/6/u/0/#inbox/14f17f549d564d82

    uploaded files
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    Answered by Ben on August 10, 2015 at 01:47 PM

    Please do try to download them again as the issue should be resolved at this time.

    If you however experience any issues downloading them do let us know so that we can raise it to our developers.

    You should be able to get them however from within your Submissions Panel without any issues.