We are getting a syntax error when trying to download PDF files from email notification link.

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    Asked on August 10, 2015 at 12:38 PM


    When you click the PDF link in the notification email, you get this error “Parse error: syntax error, unexpected '%' in /www/v3/builds/6b54a2988cd90ec2987a1b1498fd07b848829721/opt/BandwidthPolice.php on line 36”

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    Answered on August 10, 2015 at 02:02 PM


    Our apologies for the inconveniences caused. We have been informed that this issue is now resolved. However, if the issue persists on your end, we suggest to change the domain on the file URL to jotform.com if it's on jotformpro.com as a temporary solution. This should work as well.

    Please update us here if you are still experiencing difficulties downloading the files after this.

    Thank you!