What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a form that is not forwarding

    Asked by triton4050 on August 10, 2015 at 01:11 PM

    My form Daily patrol report is not forwarding.

    How can i fix this issue.



    Page URL:

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    JotForm Support

    Answered by BJoanna on August 10, 2015 at 02:26 PM

    Do you have problems with receiving Email Notifications? 

    I have submitted your form and I have checked our email log and I saw that submission was sent successfully.

    You can also check the email logs for yourself on this link:


    Also your Email address is not in bounce list.

    Please check spam, trash and bulk folders and if you find them there please mark them as not spam in order to not go into the folder any more.

    To avoid it happening in future I would suggest checking this guide: http://www.jotform.com/help/145-whitelisting-jotmails-ip-addresses 

    You can also view your form submissions inside of JotForm. Inside of this article you can find out how to do that:


    Hope this will help. Let us know if you need further assistance.