What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    programmatic download

    Asked by ArielRauch on August 10, 2015 at 01:23 PM


    I am testing a special environment for automatic download and further processing. As part of my debug I had to download a file multiple times.

    I think I got blocked by you.


    I would like to offer the service I am building to my customers but I have to be able to test it before.


    Please advise,



  • Profile Image

    Answered by Sammy on August 10, 2015 at 02:44 PM

    I have checked you account and it is okay it has not been suspended.

    How is your application interfacing with jotform also what message are you receiving in the case of download failure.

    You can also take a look at our API and how you can leverage it in your system




  • Profile Image

    Answered by ArielRauch on August 10, 2015 at 02:49 PM
    Strange behavior: on my server the download does not work. When I change the first part of the url from jotform.me to jotform.com it works
    Please advise,

    Sent from Mailbox
  • Profile Image

    Answered by Sammy on August 10, 2015 at 03:54 PM

    On what domains are you form URLS generated for, you can confirm this by using the embed wizard then checking the sharable direct URL domain, this will be the domain you need to use for your form.

    Ideally you can also stick with the .com domain