What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
What operating system and browser you are using? Could you try clearing the browser cache by following the steps provided in the guide below to see if that helps.
Also, please try logging into your JotForm account using a different browser. Let us know if the issue still persists. We will be happy to help.