sign in not working

  • Dana_Otterhound
    Asked on August 10, 2015 at 1:44 PM

    I am a Premium member but when I try to sign in the page does not respond. Clicking does nothing from the main page sign in or from the sign in page.

  • Kiran Support Team Lead
    Replied on August 10, 2015 at 2:57 PM

    What operating system and browser you are using? Could you try clearing the browser cache by following the steps provided in the guide below to see if that helps.

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Also, please try logging into your JotForm account using a different browser. Let us know if the issue still persists. We will be happy to help.