What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to download uploaded files

    Asked by lilysharma on August 10, 2015 at 01:51 PM

    When downloading an attached document to the form, getting this error. Please fix urgently.


    Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. 

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    Answered by Ben on August 10, 2015 at 02:19 PM

    Please do try again and let us know if you still experience the same issue.

    Also, even if you do, you should still be able to download the files from your Submissions Panel.

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    Answered by bigmeltz on August 10, 2015 at 02:19 PM

    I am also not able to see images in email submissions about 90% of them time

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    JotForm Support

    Answered by Mike on August 10, 2015 at 03:39 PM

    The issue has been reported to our Development Team, and they are currently working on it.

    We will update this thread once the issue is fixed.

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    Answered by Ben on August 10, 2015 at 03:45 PM


    The issue should be resolved at this time.

    Please do check and let us know in case the issue is still present for you and we would be happy to check it out.